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August 11, 2011

ColoUnlimited Introduces New Lower, Fixed Rates for Support Services


August 11, 2011, Dallas, Texas – ColoUnlimited today announced new lower, fixed-price technical support services rates that are now more aligned with its bundled, value-priced colocation and unmetered bandwidth solutions. These new technical support rates apply to server installations, hardware replacements, and advanced support services.

In addition to its free basic remote hands & eyes support, ColoUnlimited now offers additional support services, such as hardware replacements, for a flat fee of $25 per incident. ColoUnlimited technicians are available 24/7 to add, replace, or remove customer owned-hard drives, memory, or add-on cards at the $25 rate. Additionally, technical support is now available in new 30 minutes increments for $75 making support accessible at any budget level.

“Our fixed-price support options are yet another reason ColoUnlimited sets the standard for value in the colocation industry,” said Thanh Tran, product manager at ColoUnlimited. “Lower, fixed technical support rates will eliminate fears of support costs typically associated with a colocation environment.” More information can be found at http://www.colounlimited.com/support-services.

ColoUnlimited’s 24/7, onsite support team enables customers to get their servers up and running quickly. Customers can drop-ship their equipment from offsite locations or from a preferred hardware vendor to a ColoUnlimited data center.

About ColoUnlimited

ColoUnlimited provides the industry’s first bundled offering of colocation server hosting and unmetered bandwidth available for purchase online at a revolutionary price. ColoUnlimited is a division of CoreXchange, leading IT infrastructure provider led by the same team of industry veterans that offer enterprise hosting and connectivity solutions for high demand Internet applications. ColoUnlimited customer cabinets are housed in the CoreXchange Connection, the company’s newest SAS70 Type II data center in Dallas, Texas. The Connection data center features state-of-the-art equipment, redundant power and cooling. For more information, visit www.ColoUnlimited.com.

Filed under: Clients — Press Advance @ 12:22 pm

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